How long does the rollout take?
A chatbot based on your existing content is usually up within a few weeks. How long exactly depends on how clean your content is and which systems Botston is to be connected to. We show a first usable version early in any case.
Where is the data hosted?
In Switzerland. Operation and data storage stay in the country, compliant with the revised Swiss FADP and the GDPR. Where it makes sense we use open-source models on our own infrastructure — then no record leaves the house.
Which systems can be connected?
Your website, CRM, knowledge base and ticketing system. Botston also runs on WhatsApp and Discord. The connection is made through the Model Context Protocol, so that no separate integration is needed for every system and every model.
What does a project cost roughly?
It depends on the scope, and any number given before the analysis would be a guess. We start with a clearly limited, paid analysis stage and then deliver a solid quote — before a single line of production code is written.
How does the agent handle questions it cannot answer?
It says so instead of guessing. Where a question lies outside its boundaries or the conversation should become personal, it picks up the context and hands over cleanly to your team — with everything that has been said so far.
Will the chatbot match our brand?
Yes. Tone of voice, permitted topics and clear answer boundaries are defined up front. Botston answers in your language and in your style instead of sounding generic.
